Insurance Companies we Direct Bill:
Alberta Blue Cross, BPA, Canada Life, Chambers of Commerce, CINUP, Claim Secure, Desjardins, First Canadian, Green Shield, IA Financial, GMS, Johnston Group, Maximum Benefit, Medic Construction, SSQ
The following insurance companies to not allow direct billing for dietitian services: Group Health, Group Source, Manion, Manulife, Pacific Blue Cross, and Sunlife.
FAQ DIRECT BILLING DIETITIAN SERVICES
WHICH INSURANCE COMPANIES DO YOU OFFER DIRECT BILLING WITH?
We currently offer direct billing services to Alberta Blue Cross, BPA, Canada Life, Chambers of Commerce, CINUP, Claim Secure, Desjardins, First Canadian, Green Shield, IA Financial, GMS, Johnston Group, Maximum Benefit, Medic Construction, SSQ
HOW DO I KNOW IF MY INSURANCE PLAN COVERS DIETITIAN SERVICES?
You can contact your insurance company directly to verify your coverage for dietitian services. Coverage may vary depending on your specific plan and policy.
Questions to ask your provider:
Does my plan cover services from a registered dietitian?
What is the maximum amount reimbursed per year, and when does the coverage year reset?
Does the plan cover 100% of each session up to the yearly maximum, or is there a per-session maximum?
WHAT IF MY INSURANCE COMPANY IS NOT PART OF YOUR DIRECT BILLING NETWORK?
No problem. We’ll provide you with a payment receipt that you can submit to your provider for reimbursement.
WHAT IS THE PROCESS FOR USING MY BENEFITS?
When you book online, you'll have the option to add your insurance information in our intake form.
After your appointment, we'll process your payment with your insurance provider. If there's any remaining balance, we'll charge the credit card on file for your convenience. We will email you the payment receipt.
In Good Nutrition requires a credit card on file to direct bill.
WHAT INFORMATION DO I NEED TO PROVIDE FOR DIRECT BILLING?
If you book your session online, our intake form will ask you for your insurance information. You can also upload an image of your benefits card!
WILL I RECEIVE A RECEIPT FOR THE DIRECT BILLED SERVICES?
Yes, after we've processed your payment, we will provide you with a detailed receipt for your records.
WHAT HAPPENS IF MY INSURANCE DOES NOT COVER THE FULL COST OF THE SESSION?
If there is any amount not covered by your insurance, we will charge the credit card on file for the outstanding balance.
CAN I BOOK ONLINE IF I AM USING DIRECT BILLING?
Absolutely! Our online booking system is available for all clients, including those using direct billing services.
WHAT IF I HAVE SEVERAL INSURANCE PLANS, CAN YOU COORDINATE MULTIPLE PLANS?
Yes, we can if both providers are on our list on insurance we direct bill to. Please provide us with your primary plan on the online booking form and email us your secondary insurance details to firstname.lastname@example.org
CAN I PAY IN ADVANCE WITH BENEFITS?
No, billing can only occur after the consultation has taken place.
DOES INSURANCE COVER LATE CANCELLATION OR NO-SHOW CHARGES?
No, insurance companies do not cover late cancellations or missed appointment charges.
WHAT'S THE DIFFERENCE BETWEEN A DIETITIAN AND A NUTRITIONIST?
Insurance providers require your benefits be used with a registered dietitian. The title nutritionist and dietitian are used interchangeably by some dietitians. Read our blog article about the differences between dietitian and nutritionist.